Terms & Conditions

Agreement to Term of Use

Terms and conditions stated below apply to all visitors and website viewer of Novel Furniture. The Terms and Conditions also set out our expectations on your conduct and obligations when visiting Novel Furniture website located at  www.novelfurniture.com. All sales of products and associated services are governed by these Terms. You will be required to indicate that you have read, understand and agree to these Terms immediately prior to using the platform and finalizing any orders placed on our website. The content of terms and conditions may be changed, moved or deleted at any time. Please note that Novel Furniture Sdn Bhd have the rights to change the contents of the Terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, Novel Furniture Sdn Bhd will take immediate actions against the offender(s).

Site Contents & Copyrights

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Novel Furniture Sdn Bhd.

Comments and Feedbacks

All comments and feedbacks to www.novelfurniture.com  will be remain Novel Furniture Sdn Bhd's property. User shall agree that there will be no comment(s) submitted to the  www.novelfurniture.com  will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.

Product Information
Our products and services may be offered exclusively online at www.novelfurniture.com . We will endeavour to include a statement on the website when we are aware that the product/services are not available, but we are under no obligation to perform so. We reserve the right to inform you that the product which you have placed an order for is no longer available. In this case, (1) we will not charge you for the product(s)/service(s) that we have not provided to you; (2) we will have our customer service to get in contact with you to discuss substitution product(s). However, we will not be responsible to you for any resulting loss. We have made every effort to display as precisely as possible the colours and images of our products. We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor’s display. 

All user shall agree that Novel Furniture Sdn Bhd may send newsletter regarding the latest news/products/promotions through email to the user.

The user shall agree to defend, indemnify and hold Novel Furniture Sdn Bhd harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Link to other sites
Any access link to third party sites is at your own risk.  www.novelfurniture.com  will not be related or involved to any such website if the user's content/product(s) is damaged or has any connection with a third party site.

Inaccuracy Information
From time to time, there may be information on www.novelfurniture.com  that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the right to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfied with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.

This agreement is effective unless and until either by the customer or www.novelfurniture.com . Customers may terminate this agreement at any time. However, www.novelfurniture.com  may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.